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What is the difference between my current Land Rover Dealer and Team Valley Land Rover Service Centre?

Service-wise there is no difference; customer service wise, Team Valley Land Rover has the highest Customer Satisfaction score in the entire Land Rover network (Land Rover 2008 customer satisfaction research).

Team Valley Land Rover Service Centre is the first and only independent Land Rover Approved Service Centre in the North East of England to be appointed by Land Rover.

Team Valley Land Rover Service Centre focuses on the servicing and repair of your Land Rover. We do not sell cars, your Land Rover dealer sells cars.....this is the only difference between your current Land Rover Dealer and Team Valley Land Rover Service Centre.

At Team Valley Land Rover you can have your full manufacturer service - maintaining your full manufacturer service history; you will have your official Land Rover service stamps in your service record book, this is irrespective of which Land Rover Dealer you bought your Land Rover from, or which Land Rover Dealer last serviced your Land Rover.

Team Valley Land Rover Service Centre has exactly the same rights, privileges and responsibilities to Land Rover UK as the Aftersales function of the Land Rover Dealer where you may have bought your car from. Both Team Valley Land Rover Service Centre and the Dealers’ Aftersales have the same requirements to meet from Land Rover UK and are be checked and audited in the same way.

Both the Team Valley Land Rover Service Centre and Dealers Service Department have the same authority to:-

  • service your Land Rover (maintaining your Full Manufacturer Service History)
  • carry out all your warranty work on behalf of Land Rover UK
  • carry out any VIP pack work
  • check for outstanding recalls and carry out your recall work
  • supply the full range of genuine parts directly from Land Rover UK.

Team Valley Land Rover believes it offers the Land Rover Driver a competitive price advantage over your current Land Rover Dealer why not contact us on 0191 4877361 for a quote.

Land Rover drivers in the North East now have a choice for the first time in six years about which official Land Rover Service Centre to use for their official service, repair, warranty and parts business – that is, all Land Rover service requirements.

Team Valley Land Rover Service Centre in 2008 Q1 was rated 1 out of 133 nationally; Team Valley Land Rover Service Centre in 2008 Q2 was rated 1 out of 138 nationally; Team Valley Land Rover Service Centre in 2008 Q3 was rated 1 out of 134 nationally; Team Valley Land Rover Service Centre in 2008 Q4 was rated 2 out of 136 nationally; Team Valley Land Rover Service Centre in 2009 Q1 was rated 1 out of 114 nationally; Team Valley Land Rover Service Centre in 2009 Q2 was rated 1 out of 116 nationally
Why are we rated so highly, so consistently?

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